CSA Travel Protection
Because You Never Know What Might Happen on Your Vacation...
Even the best-planned trip can be impacted by the unexpected. Illness...medical emergencies...severe weather...delayed flights…lost passports or luggage. Troubles can occur when you least anticipate them, forcing you to cancel or interrupt your trip, lose your vacation investment, and incur unplanned expenses. And when you're away from home, things like medical emergencies and illness are even more difficult to manage.
Here are 7 real-life scenarios to think about:
- You're vacationing and cut your foot while walking along the beach. Realizing you need stitches, you contact a local doctor and find out you're outside of the coverage area for your health insurance plan. How will you afford the medical bills?
- Your 3-year old daughter develops a severe ear infection two days before your vacation. Can you cancel your trip and receive reimbursement for your prepaid travel arrangements?
- You're in an unfamiliar city. Your wallet is stolen. You're concerned that identity thieves will make your life a nightmare. How do you take precautions against being a victim of identity theft? How do you replace your passport so you can get on the flight back home? What about an emergency cash transfer?
- You're on a cruise ship and suffer a heart attack. How will you get to the nearest hospital to get the medical attention required? Who will pay for the high costs associated with the evacuation?
- Your luggage doesn't show up at baggage claim at your vacation destination and you just discovered you may not get it for another 24-48 hours. Now you must buy necessary personal items and clothing until it's returned to you. Shouldn't you get reimbursed for this?
- Just before your trip, your home suffered massive flood damage. You had planned to take a nice relaxing vacation, but you've got more important things to take care of. Will you lose your entire vacation investment?
- You spent more than a year planning your vacation. Two days into the trip you're forced to evacuate due to an approaching hurricane. Who's going to pay for the unplanned expenses to return home? Will you get back money for the unused travel arrangements for which you’ve already paid?
Why Choose CSA?
All travel insurance companies—and their coverage, benefits and customer service—are not alike.
We take pride in exceeding our customers’ expectations by offering value-driven travel insurance and emergency assistance services backed by excellent customer service, claims handling, and the financial strength of our underwriter. CSA insures millions of travelers each year, with the right no-hassle coverage and services before, during and after their trip.
Convenience, Security, and Assistance:
- Superior Customer Service and Claims Handling
- CSA provides excellent customer service and claims handling with a personal touch. We care, we're honest, and we're there when you need us. All calls are answered by a thoroughly trained professional, not an automated system. See our Customer Pledge that demonstrates how we deliver excellent customer service every time, with every customer.
- Pre-Existing Medical Conditions
- CSA offers coverage for pre-existing medical conditions on our Custom Luxe plan. This valuable benefit provides coverage if the plan is purchased at any time prior to or within 24 hours of final trip payment, provided you are able to travel at the time of purchase, a distinctive offering in this industry.
- On Demand Medical Care
- Falling ill is never fun, but it doesn't have to be difficult to find what you need when traveling. With just one call, we provide you with immediate access to
on-call physicians, medical advice, and even a referral to a physician near you using CSA's designated provider network of 30,000 physicians and 850,000 service providers worldwide. It's like taking a doctor with you on vacation.
- Consult A Doctor™
- No Out-Of-Pocket Medical
- Connect instantly with a network of physicians for information, advice, and treatment, including prescription medication, when appropriate. Save time and money and get back to enjoying your vacation.
- No claims to file! If you get sick or injured while traveling, we can get you in touch with a trusted provider and even handle the payment for acute, one-time treatments of up to $1,000.
- Financial Insolvency
- CSA's financial insolvency coverage protects you from travel supplier financial insolvency. To qualify, you must first purchase a qualified CSA Travel Protection travel insurance and assistance plan prior to or within 24 hours of making your final payment.
- Emergency Medical Transportation
- This valuable service provides you with the peace of mind that a serious medical emergency will not financially devastate you. It also assures that wherever in the world you are, you will be transported to adequate medical facilities should something happen.
- Coverage Before, During and After Your Trip
- Some policies only cover you while on board ship or just on your vacation. Unfortunate events can happen en route, as well as before and after your trip. That's why CSA travel insurance plans cover you from the day after you buy your policy right up until you return home. In addition, CSA provides identity theft protection with recovery assistance services that last for a full 6 months beginning on trip departure date.
- Trip Interruption at 150% of the Trip Cost
- We know that interrupting your trip is often more expensive than its original cost. If a trip is interrupted, many competitors' policies only cover up to the original cost and credit cards often won’t provide coverage at all. CSA goes even further: We provide a 150% Trip Interruption benefit that helps pay for you to get back home.
- Rental Car Damage Benefit
- (Not available to residents of OR or TX)
- This travel insurance benefit provides primary coverage if the car rented on your trip is damaged due to collision, fire, flood, theft, vandalism, windstorm or hail. Because CSA provides primary coverage, in most instances you never need to inform your car insurance agency if a problem occurs. Also, because CSA pays first on these claims, it eliminates the need to purchase additional collision waivers from the rental car companies.